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  • Best Price Guarantee 
  • Best Price Guarantee

    Italieonline ranks among the largest tour operators specialising on Italy, so we can offer the best prices in the market. 

    Have you found some of our accommodation offers interesting? If you discover a price lower than ours for your chosen accommodation anywhere (in a paper catalogue or on the Internet), just tell us. We will check the situation and if our competitor(s) actually offer a lower price, we will give you the same or better price and add a practical gift as a thank you. As prices often change quickly, especially for first and last minute offers, this guarantee is only applicable at the moment of booking and cannot be applied later for an already confirmed reservation!

     

      

      

    How to use our Best Price Guarantee?

    1.  
    2. 1.    Ask for a tentative reservation using either our reservation system or contacting our reservation department by phone. 

      1. 2.    Send us an email with the competing offer along with the ID number of your tentative reservation, but please do NOT confirm or pay for the reservation yet.

      3.    We will verify the competing offer.

      1. 4.    We will give you a better price and send you a practical gift as a thank you. 

     

     

    Conditions of the Best Price Guarantee:

     

      • The accommodation must be identical (the same hotel or residence).
      • The accommodation must be offered by an insured travel agency or directly by the provider of the accommodation facility and must be actually bookable without further conditions or restrictions (club membership, etc.)
      • The accommodation must have the same price terms (services covered by the price, mandatory fees, payment schedule, etc.)
      • The price offered by our competitor must be lower than our price after all customer discounts to which you are currently entitled (review discount, special code, etc.)

       

      In special cases when we cannot keep the price guarantee (e.g. when the accommodation facility is sold out), we will offer our clients an alternative for a reduced price. 

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