About Us

Italieonline s.r.o. - One of the Largest...

Italieonline travel agency is one of the largest Czech tour operators specializing in stays in Italy. For more than 20 years on the market, we have gained a good reputation among customers and annually handle thousands of satisfied customers. We have established cooperation with several hundred Italian partners, and therefore we can offer our clients a wide range of accommodation facilities at affordable prices.

 

For summer holidays by the sea we offer about 1000 accommodation facilities by the sea (mostly hotels, villas and apartments, but also cheap camps), as well as detached houses or homesteads inland and stays at the famous Italian lakes. We offer around 200 hotels and mountain huts in the renowned winter resorts of the Italian Alps. If you are only looking for accommodation for one night near some large Italian cities, you will choose from the offer of transit accommodation, which we have specially prepared for you. From the rich offer, everyone can choose a holiday according to their ideas. In addition to accommodation, we offer bus transport to selected Italian resorts and travel insurance is also a matter of course.

 

Guaranteed Quality and Bankruptcy Insurance

The travel agency Italieonline is registered with the Municipal Court in Prague. As of November 1, 2007, the company is, pursuant to Act No. 159/1999 Coll. insured against bankruptcy with Česká podnikatelská pojišťovna.

 

Our office has long been a member of not only the Association of Czech Travel Agencies (AČCKA), but also the Slovak (SACKA), Polish (PIT), Austrian (ÖRV) and German (DRV) travel agency associations.

 

 

Quick and Easy Booking

 

For easy and fast booking, clients can use our reservation system, where they can search for suitable accommodation online according to a large number of criteria. For many accommodation facilities, it is even possible to check vacancies online, book rooms or apartments without obligation and then confirm.

The system itself checks the vacancies, confirms the reservation, sends the travel contract by e-mail and, if necessary, checks the payment by payment card or bank transfer, and then again confirms the receipt of the payment by e-mail and sends the client a voucher and travel instructions.

Therefore, the client can handle everything in the comfort of home, regardless of working hours, and does not even have to leave the house.

 

Client Safety First

 

We place great emphasis on the security of client data, and therefore the entire system uses an encrypted connection between the server and your computer, so that the entered data is maximally protected. Each client can set up SMS notification in the system. So you have the information available even if you are not at the computer. The maximum secure 3D Secure procedure is used to pay for your stay or trip with a payment card, which is now considered the highest standard for securing card payments on the Internet - only the bank will find out the payment card number and other data you enter when paying and send us a notification whether the transaction took place or not. Your credit card information is therefore secure.

 

Loyalty Schemes and Discounts 

 

We prepare various discounts and time-limited interesting offers for regular clients and clients registered in our system. These clients will always receive our printed catalogs first for free and at the same time receive individual discounts - whether they are discounts for early booking, last minute discounts or special discounts for a specific destination or date. Register for free in our reservation system and take advantage of a registered client.

 

Your Feedback Is Important to Us

 

We really appreciate the opinion of our clients and therefore we ask everyone to fill out a review of the stay they had with our travel agency. In the review, clients can state whether and how they were satisfied with the stay / trip and any observations for other clients who can use them when choosing their vacation. This feedback is very important to us and we regularly evaluate the evaluation of clients and, among other things, adjust the offer of our accommodation facilities on the basis of them. For these reviews, we reward clients with a discount from the next stay and other attention. The rating of our accommodation facilities is displayed on our website.

 

For continuous improvement of services to our customers, we welcome your opinions and suggestions for improvement. Each of your reviews will help us with the selection of quality accommodation for the next year.

 

 

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